Easy File Recovery Privacy Policy

We value your privacy and want to be responsible and fair to you and transparent with you when we collect and use your personal information. We also want you to understand your rights over your information, which you can find here.

In line with these values, this privacy policy tells you what happens when we collect and use personal information about you. We have tried to make it easy for you to navigate so that you can find the information most relevant to you and your relationship with us.

1. Collection of your personal information and how we use it:

Collect:

(a) The information I request will remain on your device and I will not collect it in any way.

(b) This application does use third-party services, which may collect information that can be used to identify you.

Automatically collected information When you download and use this application, this application may automatically collect the following information through technical means:

(a) In terms of devices, when you download and use our application, we automatically obtain information such as your device type and device identifier. This helps us provide the appropriate application version for your device and provide corresponding follow-up support when necessary.

(b) In terms of log files, during the use of the application, if there are minor problems with the application, we will collect relevant data and information on your phone through third-party products, namely the so-called log data. These log data may include your device IP address, device name, operating system version, application configuration, service usage date and time, and other statistical information. Data usage In the above cases, we guarantee that your information will only be used to improve our services, such as further promoting our products. We assure you that we will not share any collected data with Google, and Google will obtain the user's consent in advance before any such collection. We may disclose your information as required by law, such as in response to a court order or government request.

Use:

(a) Help us manage advertising and provide you with advertising and marketing that is relevant to you through our applications from us and our third-party partners;

(b) Record your preferences regarding advertising and marketing communications.

Mobile devices:

Your mobile device may allow you to opt out of having information about the apps you use used to provide you with ads tailored to your interests:

"Opt out of interest-based ads" or "Opt out of ads personalization" on Android devices

2. How long do we store your personal information?

We will not retain your personal information for longer than is necessary for the purposes for which it is processed. Our approach to data retention strives to balance our business needs with respect for your privacy rights.

In addition, we may retain personal information in order to establish, exercise or defend our legal rights. Once the retention period for your personal information expires or it is no longer required for the intended purpose, we will securely delete or anonymize the data. This process involves the use of industry-standard data erasure techniques to ensure that the information can no longer be associated with you, giving you peace of mind that your personal information is being managed responsibly throughout its lifecycle.

3. How do we share your information?

We attach great importance to your privacy and firmly adhere to the principle of not selling your personal information to any third party. Our commitment stems from our commitment to build trust with you, because we know that your personal data is a valuable asset that should be protected. To ensure that we fulfill this commitment, we have implemented strict internal policies and controls.

However, we may share your personal information in the following circumstances:

(a) In order to provide you with seamless and high-quality services, we may need to share your personal information with carefully selected service providers and partners. Before any sharing, we will enter into detailed data processing agreements with these entities. These agreements require them to comply with strict confidentiality obligations and only use your personal information for the specific purpose of sharing information and only to the extent necessary.

(b) We may share your personal information with government agencies, judicial agencies, regulators or other authorized entities when required or permitted by laws and regulations. This may occur in response to valid subpoenas, court orders or government investigations. For example, if we receive a lawful request from a law enforcement agency to assist in a criminal investigation and the information is relevant to the case, we are obliged to comply. Before sharing any information, we will carefully review the legal requirements and ensure that the request is valid and enforceable. We will also take steps to notify you of the information sharing unless prohibited by law. In addition, we maintain records of all such disclosures for audit and compliance purposes to demonstrate that we have acted in accordance with the law.

4. How do we disclose your information?

In principle, we adhere to the highest privacy protection standards and will not disclose your personal information publicly. Your trust in us is of paramount importance, and we understand that protecting the privacy of your personal data is a fundamental right that we are committed to upholding. However, in certain circumstances, we may disclose your personal information publicly:

(a) We may disclose your personal information publicly after obtaining your explicit consent. This means that before any public disclosure, we will clearly and unambiguously inform you of the nature of the information to be disclosed, the purpose of the disclosure, and the persons to whom the information will be disclosed. Once you have given your consent, we will keep a record of your consent, including the date, time, and manner of obtaining consent, to ensure transparency and traceability. In addition, you have the right to withdraw your consent at any time, and we will immediately stop any ongoing public disclosure activities related to the information for which you have withdrawn your consent.

(b) We may disclose your personal information publicly when required or permitted by laws and regulations. This may occur in a variety of legal scenarios. For example, if we are involved in legal proceedings and the court orders us to disclose certain personal information as evidence, we have a legal obligation to comply. Before making any such disclosure, our legal team will conduct a thorough review of the legal requirements, including verifying the authenticity and validity of the court order or legal requirement. We will also assess whether there are other measures that would satisfy our legal obligations while minimising the impact on your privacy.

5. Permissions we use the application to obtain:

(a) FOREGROUND_SERVICE_DATA_SYNC permission is used to ensure that when a user's files are accidentally deleted, the user can be notified to restore the deleted files. Deleting this permission will result in the inability to support users of Android 14 and higher versions, and our foreground service cannot be enabled, making it impossible to provide complete file recovery capabilities.

6. External links:

Our services may contain hyperlinks to other websites. Please note that browsing these external websites is not within our control. Therefore, we recommend that you carefully read the privacy policies of these websites. After all, we cannot control the content, privacy rules and operations of third-party websites, and our privacy policy does not assume any responsibility for them.

(a) Google Play Services: https://policies.google.com/privacy

(b) Admob: https://support.google.com/admob/answer/6128543?hl=en

(d) Meta Audience Network: https://www.facebook.com/privacy/policy

7. Data Security and Storage:

We take your data privacy very seriously and use widely recognized standards to protect the data you transmit and store on our platform. These standards cover all aspects of data processing, from the transmission process of data entering our system to its long-term storage. This ensures that even if your data is intercepted while in transit between your device and our servers, it remains protected.

Despite our efforts to ensure security, electronic transmission and storage methods are rarely completely secure. The digital environment is changing rapidly, and new threats are emerging, such as sophisticated hacking techniques, malware, and social engineering attacks. There is always the possibility that external malicious actors will attempt to exploit vulnerabilities in the underlying infrastructure of the Internet or in the third-party software components we use.

You understand and agree that when you send personal information to our applications or customer service platforms, we cannot completely ensure its security and you do so at your own risk. While we work hard to minimize these risks, the nature of digital communications means that no system can provide 100% guarantees. Some factors beyond our control, such as the security configuration of your device, the integrity of the Wi-Fi network you use, or potential vulnerabilities in your device's operating system, may also affect the security of your data during transmission.

8. Your rights under GDPR:

At the company, we understand that protecting the privacy of your personal data is very important and we are committed to ensuring that you can exercise your rights.

When you are in the EU, you have the following rights in accordance with GDPR, legal requirements and this Privacy Policy:

(a) In order to fully understand the personal data we hold about you, you can make an access request. Where possible, you can easily review, update or even delete your information in your account settings. If you encounter difficulties in the operation process, please rest assured that our customer service team will fully support you. In addition, you have the right to obtain a copy of your personal data held by us.

(b) If you find that there are errors or omissions in the information we hold about you, you have the right to request us to correct it immediately to ensure that your data is accurate and complete.

(c) In certain circumstances, you have the right to object to our processing of your personal data. For example, where we process your data based on our legitimate interests, you have the right to object if your personal situation requires us to stop such processing. Another example is where we process your personal data for direct marketing purposes.

(d) If we have no legitimate reason to continue to hold your personal information, you have the right to ask us to delete it, and we will comply with your request.

(e) You also have the right to data portability, which means that when you initially consented to us using automated information or when the information is used to perform a contract with you, we can transfer your data to you or a third party you specify in a common, machine-readable format.

(f) In addition, you have the right to withdraw your consent to our use of your personal data at any time. However, please note that withdrawing consent may result in us being unable to provide you with certain service features.

9. Rights to be Exercised:

If you wish to exercise the above rights of access, correction, deletion or objection, please contact us at any time using the contact information below. For the security of your account, we may ask you to provide identity verification information before responding to your request. After receiving your request, we will respond as soon as possible.

You also have the right to lodge a complaint with a data protection authority about our collection and use of your personal data. If you are located in the European Economic Area, please contact your regional data protection authority for more information.

10. Children’s Privacy:

In accordance with the Children's Online Privacy Protection Act (COPPA) and other relevant international and regional laws, we strictly adhere to policies that prohibit knowingly collecting personally identifiable information from children under the age of 13. We have implemented a series of technical and procedural safeguards to prevent the collection of such information.

If we discover through your notification or internal review that we have collected personal information from children under the age of 13 without parental consent, we will immediately take decisive steps to delete the information from our servers.

We are committed to continuously improving our practices to ensure that we uphold the highest standards of child privacy protection and prevent similar situations from happening again in the future.

11. Changes to this Privacy Policy:

When such changes occur, we will provide you with notice of the modifications or updates in various appropriate forms. Your continued use of our apps or services after the policy changes are announced will be deemed as your acceptance of those changes. This is because your continued use indicates that you agree to the updated data processing terms and conditions. If you do not agree to the new policy, you can choose to stop using our services. You can do this by uninstalling our apps.

This policy will take effect on July 22, 2024. All information collected from that date will be subject to this version of the policy. For information collected before this date, the policy in effect at the time of collection will continue to apply unless otherwise required by law or agreed upon by you and us. We encourage you to review this policy regularly. If you have any questions or concerns about this policy or how we handle your personal information, please feel free to contact our dedicated operations team.

12. Contact Us and Other Questions:

If you have any questions or complaints about our collection, use or storage of your personal information, or if you wish to exercise any rights related to your personal information, please contact us at the email listed in our apps.